SUPERMARKET CAREER INTSTITUTE (SCI)
SCI is our own institute exclusively for training CFL team members. Our main aim is to empower team members by creating a learning organization focused on improved knowledge of the Supermarket Industry.
Our vision is to be the foremost developer of Supermarket Industry talent in the Caribbean.
Our mission is to provide developmental opportunities to our people as a means of achieving personal and professional excellence.
ORIENTATION PROGRAMS
New associates benefit from an Orientation Program before actively taking up their role in any location. The orientation is officially the first day on the job for new associates. It consists of two parts:
'The Right Start Orientation' and
'Making the Right Impression.'
The competitive marketplace requires the retail associates to learn by developing appropriate skills and knowledge base. The Supermarket Certification Program offered by the IGA Coca-Cola Institute blends state-of-the-art technology, classroom training and experimental learning. There are currently 20 courses offered through IGA including web based training for managers.
Pathways Education Courses
CFL makes these courses available free of charge to its associates through Cornell University based in New York. All courses are corrected at Pathways Education Programs in New Jersey. Pathways currently offers 27 courses for team members at all levels in the organization.
In-House Training
Customer Service- 'Service First' by Service Quality Institute
'The Supervision Series' by Vital Learning
Supermarket Specific Training- FMI, ASTD
'Food Safety and Sanitation' with Supervalue
'The Right Start Orientation' and
'Making the Right Impression.'
OPPORTUNITIES FOR TRAINING
& DEVELOPMENT
The competitive marketplace requires the retail associates to learn by developing appropriate skills and knowledge base. The Supermarket Certification Program offered by the IGA Coca-Cola Institute blends state-of-the-art technology, classroom training and experimental learning. There are currently 20 courses offered through IGA including web based training for managers.
Pathways Education Courses
CFL makes these courses available free of charge to its associates through Cornell University based in New York. All courses are corrected at Pathways Education Programs in New Jersey. Pathways currently offers 27 courses for team members at all levels in the organization.
In-House Training
Customer Service- 'Service First' by Service Quality Institute
'The Supervision Series' by Vital Learning
Supermarket Specific Training- FMI, ASTD
'Food Safety and Sanitation' with Supervalue
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